This article will help you troubleshoot some common issues that are faced by users while utilizing keyboards, So, let’s learn How to Trouble Shoot on Keyboards. While using a wired keyboard, you may encounter one or more of the following issues:
- The keyboard is not recognized.
- The keys do not strike properly.
- The incorrect characters are typed.
Use the following strategies, as appropriate for your situation, to work around these issues.
The Keyboard is Not Recognized.
Step 1: Check the connection
If the keyboard is not working at all, and you are curious to know How to Trouble Shoot on Keyboards make sure it is properly attached to the computer. Examine all of the keyboard’s plugs to ensure there are no loose connections. Attach the keyboard to your computer via another USB port.
Note: Connect the keyboard directly to the computer’s USB port, bypassing any port replicator, USB hub, KVM switch, or similar component. If this addresses the problem, confirm that the source of the problem is this additional connecting device. Call the manufacturer to see if they can offer a solution that will allow you to use their product.
If you’re using an adapter (PS/2 to USB or PS/2 to AT), make sure it’s the one that came with the keyboard or that the keyboard enables adapting to a different port. The Internet Keyboard, for example, does not adapt to a USB port, and a PS/2 to USB adaptor will not work. It does not come with an adapter.
Steps to Follow
Use these instructions to connect or disconnect the keyboard from a PS/2 port:
- Turn off the computer.
- Connect your gadget to the appropriate port. Check that the plug is securely inserted into the computer’s connector.
- Start the computer again. Microsoft Windows recognizes the change and immediately installs the drivers on the new port.
If the problem persists, try attaching the keyboard to a different computer. In case the keyboard works well on another computer, the port to which the keyboard was connected on the first machine may have been broken. If this is the case, contact the manufacturer of your computer to learn how to repair or replace the broken port. And if the keyboard does not work properly on another computer, the keyboard may be defective. If this is the case, and the keyboard’s warranty is still valid, you can replace the malfunctioning keyboard with a new one.
Step 2: Download and install the most recent keyboard software.
To obtain the most recent keyboard drivers, go here.
The Keys do Not Strike Properly
Step 3: Reinstall the drivers manually.
If the keys do not strike properly, then follow these steps:
- Check the keyboard for dust, grime, and foreign matter if the keys do not strike properly.
- Flip the keyboard upside down to allow any foreign debris to fall out, such as hair, food particles, or dust.
- We propose that you use compressed air on a regular basis to blow dust out of the difficult-to-clean gaps in the keyboard.
- If you drop a drink or other liquid on the keyboard, turn it upside down immediately to allow the liquid to drain, and then remove as much liquid as possible. Before using the keyboard again, make sure it is completely dry.
- Do not disassemble the keyboard. You may violate the manufacturer’s warranty if you disassemble the keyboard.
Note: If you must use a vacuum cleaner around the keyboard, make sure it is a “static-safe” vacuum cleaner.
The Incorrect Characters are Typed.
If you enter the wrong characters when using the keyboard, perform the methods in the “The Keys Do Not Strike Properly” section to clean the keyboard that is mentioned previously to ensure that no obstructions under the keys are causing this issue. When you notice that the problem persists, connect the keyboard to a different computer. In case the keyboard works well on another computer, the port to which the keyboard was connected on the first machine may have been broken. And if this is the case, contact the manufacturer of your computer to learn how to repair or replace the broken port.
Our goal with this post was to lay out simple ways of How to Trouble Shoot on Keyboards. If the keyboard does not work properly on another computer, it is possible that the keyboard is defective. In this case, and the keyboard’s warranty is still valid, you can replace the malfunctioning keyboard with a new one.